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Main Street Music Store

Privacy Policy

Introduction

Mainstreet Music Store ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy details how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Data Collection

We collect information that you voluntarily provide, particularly during the checkout process, to help us serve you better. The specific data we collect includes:

  • Email and Name: Collected when you initiate a checkout session and proceed to our payment processor, Stripe.
  • Transaction Records: We retain all transaction attempts for our records to protect our systems and to help troubleshoot any potential issues you may experience. For example, if you add items to your cart and revisit the cart multiple times without completing the checkout, we may reach out via email to offer technical assistance.

We do not collect any other personally identifiable information unless you specifically input your email and name into the checkout process.

2. Use of Your Information

Your information is used for the following purposes:

  • Processing orders and completing transactions via Stripe.
  • Improving our website functionality and troubleshooting the payment system.
  • Sending technical support communications to assist with checkout or transaction-related issues.

3. Payment Processing and Security with Stripe

We use Stripe to securely process and protect your payment information during transactions. Stripe is a PCI-compliant payment processor, which ensures the highest security standards in handling sensitive financial data.

Your payment details are not stored on our servers; instead, they are processed directly through Stripe’s secure servers. For more information on how Stripe handles your personal information, please review their Privacy Policy.

4. Data Sharing

We do not share your personal data with any third parties outside of Mainstreet Music Store. Any data processing necessary for transactions, like payment processing, is handled directly through Stripe in a secure, compliant manner.

5. Cookies and Analytics

We use Google Analytics to improve our website's performance and user experience. This data helps us understand usage patterns and streamline navigation for a better shopping experience. Analytics do not contain personally identifiable information and primarily focus on forwarding customers to Mainstreet Music Store for a seamless experience.

6. Security Measures

We implement security measures, including encryption and restricted access protocols, to safeguard your information from unauthorized access, alteration, or misuse. While no system is infallible, we prioritize the highest standards of data protection.

7. Data Retention

We retain attempted transaction records to monitor our payment system, support troubleshooting, and prevent abuse. These records are kept only for as long as necessary to fulfill these purposes and as required by law.

8. Your Rights

You have rights under applicable data protection laws to access, correct, or delete your personal information. Please contact us at jakenesler@gmail.com to exercise these rights.

9. Changes to this Policy

This policy may be updated periodically. The "Last Updated" date at the top indicates the most recent revision. Continued use of our website following policy changes signifies your acceptance of the updates.

10. Contact Us

If you have questions or concerns about our privacy practices, please reach out to us at jakenesler@gmail.com.